Privacy Policy

This Privacy Policy describes how MahjHouseStudio (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, time zone, referring website, pages viewed, products viewed, and how you interact with our site.

We may collect this information through cookies, log files, pixels, tags, and similar technologies.

When you make a purchase or attempt to make a purchase, we collect order-related information, including your name, billing address, shipping address, email address, phone number, payment information, and order details.

We refer to this information collectively as “Personal Information.”

How We Use Your Information

We use your Personal Information to:

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and tracking updates
Communicate with you about your order or inquiries
Provide customer support
Screen orders for potential fraud or risk
Improve our website, products, and customer experience
Send marketing emails or promotional messages, if you have opted in
Personalize your shopping experience
Comply with legal obligations and protect our business rights

Sharing Your Information

We share your Personal Information with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, email platforms, analytics providers, and ecommerce service providers.

Our store is powered by Shopify, which helps us host our online store, process orders, and provide ecommerce services.

We may also use analytics tools, such as Google Analytics, to better understand how visitors use our website and improve our shopping experience.

We may share information when required to comply with applicable laws, regulations, legal requests, court orders, or to protect our rights, property, customers, or business.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing or advertising efforts.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some parts of the website and shopping experience.

Marketing Communications

If you sign up for our email list or agree to receive marketing communications, we may send you updates about new products, promotions, restocks, and other store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Behavioral Advertising

We may use your information to provide personalized advertising or retargeting through platforms such as Google, Meta/Facebook, Instagram, Pinterest, or other advertising partners.

You can manage your ad preferences directly through those platforms or through your browser and device settings.

Data Retention

We keep your Personal Information for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

If you would like to request deletion of your personal information, please contact us using the information below.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain types of data sharing or marketing communications.

To make a request, please contact us at [Insert Contact Email].

We may need to verify your identity before completing your request.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a new “Last updated” date.