Terms of Service

This website is operated by MahjHouseStudio. Throughout the site, the terms “we,” “us,” and “our” refer to MahjHouseStudio. MahjHouseStudio offers this website, including all information, products, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including but not limited to copyright, trademark, or intellectual property laws.

You must not transmit any viruses, malware, worms, or destructive code. Any violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information, excluding payment information, may be transferred over various networks and may be adapted to meet technical requirements of connecting networks or devices. Payment information is encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or access to the website without express written permission from us.

The headings used in this agreement are included for convenience only and do not limit or affect these Terms.

3. Accuracy, Completeness, and Timeliness of Information

We make every effort to provide accurate and current information on our website. However, we are not responsible if information made available on this site is not accurate, complete, or current.

Product descriptions, pricing, availability, shipping times, and other information may change at any time without notice. You agree that it is your responsibility to monitor changes to our website.

4. Modifications to Products, Services, and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation.

5. Products and Services

Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Returns & Refunds Policy.

We make every effort to display product colors, images, details, and dimensions as accurately as possible. However, we cannot guarantee that your screen or device will display colors accurately.

Many of our products are handmade, custom-produced, sourced in limited batches, or may vary slightly between production runs. Minor variations in color, finish, measurements, packaging, or design placement may occur.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may also limit quantities purchased per person, household, or order.

We reserve the right to discontinue any product at any time.

6. Order Acceptance, Billing, and Account Information

We reserve the right to refuse, cancel, or limit any order placed with us. This may include orders placed under the same customer account, credit card, billing address, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information so we can complete your transactions and contact you as needed.

7. Shipping, Delivery, and Processing

All orders require approximately 1 week of processing time before shipment.

After processing, estimated delivery times are:

Express Shipping: 7–14 business days
Standard Shipping: 20–25 business days

Delivery timelines are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, weather, holidays, high order volume, or other circumstances beyond our control.

Tracking information will be provided once your order has shipped.

8. Returns and Refunds

Returns are accepted within 7 business days of receiving your order, provided the item is unused, in its original condition, and returned with the original packaging.

Shipping fees are non-refundable unless the item arrives damaged, defective, or incorrect.

Please review our Returns & Refunds Policy for complete return instructions and eligibility requirements.

9. Third-Party Tools and Services

We may provide access to third-party tools, apps, payment processors, shipping providers, analytics platforms, or other services. These third-party tools are provided “as is” and “as available” without warranties or endorsements from us.

Your use of third-party tools is entirely at your own risk and subject to the terms and policies of those third-party providers.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products to you.

10. Third-Party Links

Our website may include links to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from third-party websites.

11. User Comments, Feedback, and Submissions

If you send us feedback, reviews, suggestions, ideas, photos, messages, or other submissions, you agree that we may use, edit, publish, distribute, or display them in any medium, unless otherwise prohibited by law.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

You may not submit false, abusive, unlawful, obscene, defamatory, threatening, or harmful content. You are solely responsible for any comments or submissions you provide.

12. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

14. Prohibited Uses

You are prohibited from using our website or content:

For any unlawful purpose
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses, malware, or malicious code
To collect or track personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or bypass the security features of our website or services

We reserve the right to terminate your access to our website or services for violating any prohibited use.

15. Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, designs, branding, layout, and other materials, is owned by or licensed to MahjHouseStudio and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any content from our website without our written permission.

16. Disclaimer of Warranties

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

All products and services provided through our website are offered “as is” and “as available,” unless otherwise expressly stated by us. We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations.

17. Limitation of Liability

To the maximum extent permitted by law, MahjHouseStudio and our owners, employees, partners, suppliers, service providers, and affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of profits, revenue, savings, data, replacement costs, or similar damages.

18. Indemnification

You agree to indemnify, defend, and hold harmless MahjHouseStudio and our owners, employees, partners, suppliers, service providers, and affiliates from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.

19. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from these Terms. The remaining provisions will remain valid and enforceable.

20. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms by discontinuing use of our website. We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms.

21. Entire Agreement

These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and MahjHouseStudio and govern your use of our website and services.

Any failure by us to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

22. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of the United States.

23. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at our discretion by posting updates to our website.

It is your responsibility to check this page periodically for changes. Your continued use of our website following any updates means you accept those changes.